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Heinz von FoersterVienna 2003
Notes on the Role of Leadership
and Language
This small publication applies cybernetic principles to the complexities of customer relationships in changing markets. Click here for a PDF version of the publicaton, written by Hugh Dubberly, Peter Esmonde, Michael C Geoghegan, Paul Pangaro, and produced for Sun Microsystems. For a discussion of the nature of organizational change and how to execute an 'innovation agenda', see the hypothetical plan constructed as if for a client [small PDF]. For a more rigorous presentation, see the application of Ashby's Law to social systems. |
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© Copyright Paul Pangaro 2003. All Rights Reserved.
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