Cover image: Conversation model, from Dubberly Design Office and Paul Pangaro, after Gordon Pask.
Presentation
“Bad AI” means artificial intelligence systems that sap our attention, warp our beliefs, and polarize our relationships. These negative forms of AI come from codification of digital logic rather than humane principles. Let’s start a movement and swing back to our analog, biological roots. As designers, coders, and entrepreneurs we can revise these algorithms to enable novelty, transparency, and choice. The key is to build interfaces that enable true human conversation, whether voice or text, that opens possibilities for each participant. We thereby enrich our collective social fabric, that we humans need to thrive and create.
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ViewVideo of Presentation on Youtube
DownloadMaking Chatbots Humane: Adopting the Technology of Human Conversation
Download#NewMacy-related Links
DownloadConversation is more than interface, IXDA 2017
ViewCOLLOQUY 2018 Project Video on Vimeo
DownloadThe Design of Ethical Interfaces, Seminar Series of the Human-Computer Interaction Institute, Carnegie Mellon
DownloadBlog Posts on Conversation & Design
DownloadLinks about Designing for Conversation
ViewPangaro's RSD5 Video on Vimeo
Paul Pangaro is Professor of the Practice in the Human-Computer Interaction Institute at Carnegie Mellon University and President of the American Society for Cybernetics. He is leading the #NewMacy initiative to respond to the pandemic of today’s AI algorithms, grounded in the traditions of Cybernetics, updated for the 21st-century context. His career spans startups, teaching, performance, and consulting. He has been designing interfaces in a range of media since his PhD in Cybernetics (Brunel UK) with Gordon Pask. His work can be found at http://pangaro.com/.