Presentation

Designing Interactions in Products, Processes, and Conversations

Abstract


Today’s users demand superb experiences. Industry 4.0 products across a spectrum from IoT to Automotive must rely on cutting-edge interaction design to be successful.

By going beyond “design thinking” that focuses primarily on users, everyone involved in creating innovative experiences can benefit from thinking about design itself as interactions that can be designed. “Design of interactions for innovation” becomes a conscious and effective methodology, both inside large corporations and across their communities. More specifically, “design for conversation” with designers who need to see in new ways is the core of 21st-century design.

Presentation Materials


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Acknowledgements


Thanks to Stefan Heuser, John Martin Jr., Hugh Dubberly, and Pooja Upadhyay.

Biography


Dr. Paul Pangaro has extensive experience with tech innovation large and small, at Sun Microsystems, Citibank, Idealab, MIT Architecture Machine (predecessor to MIT Media Lab), tech startups on East and West Coasts, and General Cybernetics, Inc. In 2015, he joined a top-emerging design school to lead an innovative new graduate program with deep student-industry collaborations, as Chair of the Masters in Interaction Design program at the College of Creative Studies in Detroit.


© Copyright Paul Pangaro, 2018.